Product Warranty
Your Peace of Mind is Our Priority
Warranty Coverage
Complete Protection for Your Investment
At Bonvic Drilling, we stand behind the quality of our work with a comprehensive 1-year warranty on all borehole drilling services, equipment installations, and water system solutions. This warranty demonstrates our commitment to excellence and ensures your complete satisfaction.
🔧 Equipment & Installation
Full coverage of all drilling equipment, pumps, and installation work for manufacturing defects and workmanship issues.
💧 Water Quality Assurance
Guarantee of water quality standards and system performance as specified in your service agreement.
⚡ System Performance
Protection against system failures, pressure drops, and performance issues not caused by external factors.
🛠️ Free Repairs & Maintenance
Complimentary repair services and maintenance for warranty-covered issues during the warranty period.
What’s Covered
- Manufacturing defects in pumps, pipes, and drilling equipment
- Workmanship issues in borehole construction and installation
- System performance failures below specified standards
- Water contamination due to installation faults
- Electrical component failures (excluding power surges)
- Structural integrity of borehole casing
- Pump motor and control system malfunctions
- Water testing and quality verification services
Warranty Terms & Conditions
Important Information
- Warranty period: 12 months from project completion date
- Regular maintenance as per our guidelines must be followed
- Warranty void if unauthorized modifications are made
- Natural disasters and acts of God are excluded
- Customer must report issues within 48 hours of discovery
- Original invoice and warranty certificate required for claims
Making a Warranty Claim
📞 Step 1: Contact Us
Call our warranty hotline immediately when you notice an issue. Our technical team will provide initial guidance.
📋 Step 2: Documentation
Provide your warranty certificate, original invoice, and detailed description of the problem.
🔍 Step 3: Assessment
Our certified technicians will inspect the system and determine if the issue is warranty-covered.
✅ Step 4: Resolution
If covered, we’ll repair or replace the faulty components at no cost to you within 72 hours.
Warranty Support
Need to make a warranty claim or have questions about your coverage?