Bonvic Drilling Warranty
Written cover on every borehole we deliver. Bonvic Drilling stands behind the quality of our work with a written 12 month warranty on all borehole drilling services, equipment installation and water system solutions. A borehole is a decades long investment, and our warranty is the written commitment that it was built properly.
Complete protection for your investment
Equipment & Installation
Full cover on drilling equipment, pumps and installation work against manufacturing defects and workmanship issues.
Water Quality Assurance
Cover on water quality standards and system performance as specified in your service agreement.
System Performance
Protection against system failures, pressure drops and performance issues not caused by external factors.
No Cost Repairs
No cost repair and maintenance for warranty covered issues throughout the warranty period.
What Is Covered
- Manufacturing defects in pumps, pipes and drilling equipment
- Workmanship issues in borehole construction and installation
- System performance failures below specified standards
- Water contamination caused by installation faults
- Electrical component failures, excluding power surges
- Structural integrity of borehole casing
- Pump motor and control system malfunctions
- Water testing and quality verification services
Warranty Terms & Conditions
- Warranty period is 12 months from the project completion date
- Routine maintenance must be carried out as set out in your operation manual
- The warranty is void if unauthorised modifications are made to the system
- Natural disasters and other events outside our control are excluded
- Report any issue to us as soon as you notice it, so the fault does not worsen
- Your original invoice and warranty certificate are required for a claim
Making a Warranty Claim
📞 Contact us
Call or WhatsApp us as soon as you notice a problem. Our technical team will give you initial guidance over the phone.
📋 Documentation
Send us your warranty certificate, original invoice and a description of the problem, with photos if you have them.
🔍 Assessment
Our technicians inspect the system on site and confirm whether the fault falls within the warranty.
✅ Resolution
If the fault is covered, we repair or replace the affected components at no cost to you.
Related information: Read what a full project includes on our borehole drilling services page, browse our completed projects, or see our guide to common borehole problems and how to fix them.
Need to make a claim?
Need to make a claim or have a question about your cover? Talk to us directly.
Or send a message from our contact page.