Borehole Maintenance & Repair in Kenya
Low water, dirty water or a pump that keeps tripping? Our engineers find the cause and fix it. We repair, flush and maintain boreholes in all 47 counties, no matter who drilled them.
When Does Your Borehole Need Attention?
Most borehole problems start small. Catch them early and the repair is quicker and cheaper. Call us if you notice any of these.
Less water than before
The flow has dropped or the tank takes longer to fill. This often means clogged screens or a worn pump.
Muddy, rusty or smelly water
Silt, iron or bacteria are building up inside the borehole. Flushing and treatment usually clear it.
Pump trips or runs dry
The pump cuts out, overheats or runs with no water. It may be set too deep, too big or failing.
Strange noises
Rattling, grinding or air in the pipes points to pump wear, a leak in the rising main or a low water level.
Pump stuck or casing damaged
The pump will not come up, or sand and stones enter the water. This can signal collapse or broken casing.
No service in over a year
Even a healthy borehole needs a yearly check. Regular service protects your pump and your yield.
Repairs and Maintenance We Handle
We start by finding the real cause. Then we fix it properly, so the same problem does not come back next month.
Many of our clients come to us after trouble with another contractor. We work on any borehole, old or new.
- Borehole flushing and cleaning (see our flushing guide)
- Camera inspection of casing and screens
- Pump repair, servicing and replacement
- Yield testing and performance checks
- Casing repair or replacement where needed
- Collapse repair and rehabilitation (read about borehole collapse)
- Control panel and dry run protection repairs
- Annual and quarterly maintenance contracts
How a Borehole Repair Works
A clear process, so you know what is happening at every step.
Tell us the problem
Send us a WhatsApp message with your location and what is wrong. Photos or a short video help a lot.
Site visit and diagnosis
An engineer checks the pump, water level, flow and water quality. Where needed, we run a camera down the borehole.
Clear plan and quote
You get a written explanation of the cause, the fix and the cost before any work starts.
Repair and test
We carry out the repair, test the flow and hand the system back working. We also advise on how to prevent a repeat.
Not sure what is wrong? Try our free borehole problem diagnoser. It suggests the likely cause in a few clicks, so you can describe the problem when you call.
Why Borehole Owners Call Bonvic
Our own engineers
No unknown subcontractors. The team that diagnoses your borehole is the team that fixes it.
We fix the cause
Replacing a pump without knowing why it failed wastes money. We find the root cause first.
Licensed and compliant
We are registered with the Water Resources Authority and follow NEMA rules on every site.
All 47 counties
From Nairobi estates to farms in Kajiado, Machakos and Narok, our teams travel to you.
Written records
You get a report on what we found and what we did. It helps with future service and resale.
Maintenance contracts
Prefer to never think about it? A yearly or quarterly plan keeps your borehole checked on schedule.
Helpful Guides
Want to understand the details first? These guides from our blog explain more.
Common borehole problems
The most common faults, what causes them and how each one is fixed.
Read the guide →5 signs your borehole needs flushing
Weak flow, rusty water or a bad smell? Here is what they mean.
Read the guide →How often to service a borehole
A simple schedule for monthly, yearly and longer term checks.
Read the guide →Borehole collapse
Causes, early warning signs and how a collapsed borehole is repaired.
Read the guide →How often to test borehole water
When to retest your water and what a full analysis covers.
Read the guide →How long does a borehole last?
What shortens a borehole life and what keeps it working for decades.
Read the guide →Borehole Maintenance and Repair Questions
Do you repair boreholes drilled by other companies?
Yes. We repair, flush and maintain any borehole, no matter who drilled it. Many of our clients come to us after problems with another contractor.
How often should a borehole be serviced?
We recommend a full check at least once a year, and more often for boreholes that run many hours a day, like farms, schools and estates. See our maintenance schedule guide.
Can a borehole with low water be fixed?
Often, yes. Low yield is commonly caused by clogged screens, silt or a worn pump, and flushing or a pump change can restore flow. If the water level itself has dropped, we will explain your options honestly.
Is it cheaper to repair or drill a new borehole?
In most cases repair is much cheaper than drilling again. We only advise a new borehole when the old one cannot be saved, for example after a severe collapse.
My water has turned brown. Is it safe?
Do not drink it until it is tested. Brown water can mean iron, silt or contamination. We can flush the borehole and arrange a lab test. The WHO drinking water guidance explains why testing matters.
Do you offer maintenance contracts?
Yes. We offer annual and quarterly maintenance contracts for homes, farms, schools, estates and businesses. Ask us on WhatsApp for a plan that suits your borehole.
Get your borehole working again
Send us your location and a short description of the problem. An engineer will reply and tell you the next step. Quick fixes are often done in a single visit.
Second line: 0797 000 555 · See our completed projects, warranty or all services.